SECURITY

Security and fraud guidance
with clear boundaries.

This page will provide approved practical guidance for protecting accounts, shipment references, and support messages.

Illustrative Grand Bell logistics scene
Purpose of this screen

Security and fraud guidance

This page will provide approved practical guidance for protecting accounts, shipment references, and support messages.

What a useful next step looks like

  • Never share passwords or security codes
  • Check that a request belongs to your account
  • Use customer support for a suspicious record
Related public guidance

Keep the next decision grounded in a recorded workflow.

See how it works